Bar Machines Gateway Replacement
This guide applies to the following models:
– Linea PB;
– KB90;
– Strada X/S;
– GB5;
– Linea Calssic S.
Power Off the machine form power switch.
Replace the broken gateway with spare part gateway.
Use tech app following workflow to complete the gateway replacement procedure.
Troubleshooting.
Troubleshooting
1 Serial number not registered
The WiFi network might have firewall in place preventing the machine from connecting to our cloud server for verification.
Please disable the firewall or use a hotspot for the replacement procedure.
2 Services unavaialable or services verification error
Firewall is preventing the app from communicating with the cloud server.
Disable firewall or use hotspot to prevent any error during the communication.
3 No new gateway ( Snxxxxxxxx ) detected during replacement
Verify that in your device Bluetooth module is enabled and not in standby.
Check Tech app permissions for: Bluetooth, geolocation, mobile data, LAN.
Keep the machine in Bluetooth mode to ensure that gateway module is in communication mode.
4 Wrong serial number after QR code scan
Get immediately in contact in order to obtain one updated QR code for the machine requesting support from app.
5 None of the above
Get immediately in contact requesting support from app for further invetigation.